At Intertek, we understand companies need to be ever more agile in ensuring complete understanding and management of supply chain risks.

Since 2004, we have demonstrated outstanding performance supporting our customers’ various compliance programs through offering flexible Outsourced Program Management solutions allowing our customers to focus on additional areas of risk opportunity on a broader scale.

Through our highly skilled senior staff, Intertek conducts full expert review of our customers’ existing  structure and/or new program objectives to offer Strategic Recommendations to the foundational framework design supporting the development of a fully enhanced risk-based approach.

Our Program Managers, based in global locations near customer regional business units, markets, or larger volume suppliers, manage the Day-to-Day Tactical Execution of programs through quality-controlled procedures in accordance with customer-defined KPIs. Through local deep engagement, we facilitate strong partnerships with our customers’ buyers and procurement teams enabling program success. This personalized approach also supports our customers’ suppliers in their own continuous improvement journey.

Advantages to Outsourcing with Intertek

  1. In-house Global Network of Resources = Executional Speed
    Fast onboarding of existent and already qualified resources based on project need, scope and size
  2. Global Recruitment / Local Support = Budget Conscious Expertise
    Quick recruitment and onboarding of an industry expert through Intertek’s vast global network supported by our local HR and in-country legal entities
  3. Flexible Team Deployment = What You Need – Where You Need It
    Shared resources or fully dedicated; placed at Intertek locations, our centralized hub in SE Asia, or near our customers’ organization; faster ramp-up or downsizing periods
  4. Global Knowledge Network = Powerful Partnership
    Compliance management is our core business and we have dedicated, expert teams to manage entire programs supported by global and regional organizational structures

At Intertek, we are Doing it the Right Way to avoid any potential conflict of interest with our local country operations. We have an established firewall between our Outsourcing Services and all Operational Functions that deliver audit, testing, inspection, and certification services. Organizationally, these teams are separated by a distinct reporting line into Executive Leadership at the Global Business Line level. Our regional operations staff fully understand this unique service and aim to deliver on expectations supporting Outsourced program Managers as they would any customer!

Intertek is a proven leader in this level of Outsourced Program Management support amongst our competitors through our many Years of Experience and Knowledge in embedding ourselves into our customers’ operations, culture, and value system and bring this experience to your program on day one. We continue to grow professionally, bringing fresh, innovative, and thought-provoking ideas to the table for our customers.

We are passionate about our role within our customers’ organizations and committed to your program success.

Strategic

 

Client Organization and Intertek Outsourced Senior Staff

  • Strategic partnership approach
  • Setting of program strategy, goals, and KPIs
  • Ongoing review of performance to support programme maturity and anticipate budget adjustments when needed

Tactical

Intertek Outsourced Programme Managers

  • Implement programme according to strategy, goals, & KPIs
  • Manage execution with suppliers and support client internal function teams; alert mechanism
  • Regular reporting on programme performance and KPIs

 

Firewall: Only required transactional details are shared with client approved firms

Execution

Programme Approved Firms

Outsourced Programme Managers govern external relationship across all client approved audit, testing, inspection, certification firms according to programme requirements (not required exclusive use of Intertek)

Contact Intertek